Contact Us

Whether you have a question about our casino comparisons, want to flag an inaccuracy, or simply need to point us in the right direction — this is the right place. The team behind Casino Australia reviews and maintains this site independently, and we take reader feedback seriously.

How to Reach Us

The easiest way to get in touch is by email. We aim to respond to all genuine enquiries within two business days.

Email: [email protected]

Please use a clear subject line so we can route your message to the right person. We read every email, though we are not always able to reply to every one.

What We Can Help With

• Factual corrections — if something on our site is out of date or inaccurate, let us know. We appreciate the heads-up and will investigate promptly.
• Editorial enquiries — questions about how we research and rank casinos, or about our About Us page and editorial process.
• Partnership and affiliate enquiries — if you represent an online casino brand and would like to discuss being considered for inclusion on this site.
• General feedback — suggestions for topics we should cover, or questions about how we use the information we publish.

What We Cannot Help With

Casino Australia is an independent comparison site. We do not operate any casino, process any payments, or hold any player accounts. That means we are not the right contact for:

• Disputes with a specific casino operator over withdrawals, bonuses or account issues — contact that casino's support team directly.
• Requests to remove or alter a review for commercial reasons outside our standard editorial process.
• Legal or financial advice of any kind.

If you are concerned about your gambling habits, please visit our Responsible Gambling page, which lists free support services available in Australia.

A Note on Response Times

We are a small editorial team and do not run a 24-hour support desk. Emails sent on weekends or Australian public holidays will typically be picked up on the next working day. We do not accept unsolicited guest posts or mass-distributed press releases.

Legal and Compliance Questions

Questions relating to how this site operates — including our affiliate relationships and editorial standards — are answered in our Terms and Conditions. If your question is not covered there, email us and we will do our best to help.